Frequently Asked Questions

 

Why do I need to register to make purchases?

By registering with us, you help speed up the ordering process and allow you to track your orders and returns online.

By subscribing, will I automatically receive promotional emails from you?

No, unless you subscribe to our newsletter. If you choose to subscribe, you can request to be removed from the list at any time.

If I register, will you share my personal data with other companies?

No we will not make your data available to other companies.

 

How secure is your website?

As safe as possible. We securely store any information you provide, using state-of-the-art SSL encryption technology, the most advanced software security available for online transactions.

 

Can I add an item to my order after I have completed it?

Unfortunately you can not. You will have to place a separate order for anything extra you want to buy.

 

Why was my card rejected?

Your bank can tell you why your card was not accepted.

 

What should I do in case there is a problem with one of my orders?
Contact us immediately at 2310-423873 or send us an e-mail at info@letif.gr
My purchase was not completed but I think you have charged me with the amount.
When you enter your card details to pay for the order, your bank will automatically deduct the amount of money from your available account, however the charge will not be completed until we send you your order. If we do not send you your order, we do not charge you your money, they are automatically returned to your account by the bank This process takes about three business days, but the exact time frame depends on your card provider and your bank. If the time frame is exceeded or you are a PayPal customer and the money has not been returned to you, please contact.
tel. 2310-423873
Which companies do you use for deliveries?
We use ELTA

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